First Visit to Tender Care Dentistry
For those of you scheduling a new patient appointment with our office, please be advised that if you are being referred from another office your first visit will consist of a consultation with our dentist, this is so that our doctor can determine the best treatment plan and know how much time will be needed for your child's special case. This also allows the child to meet our doctor and become more comfortable with our office.
We require a parent or legal guardian here for all new patient appointments.
New Patient Paperwork MUST be completed and emailed/faxed back to us 48 hours prior to your appointment. This is to ensure our providers have enough time to review your child's paperwork. If you are unable to do so we ask that you come in 45 minutes before your appointment time. Failure to do so will result in forfeiting your appointment slot.
Our front desk staff makes every attempt to confirm all appointments, via text, email or phone call. We require a confirmation for all appointments by 3:00 pm the last business day before the scheduled appointment. If we do not hear from someone the appointment time will be released. Note: If your appointment is on a Monday, we must hear from you the Thursday before at 3 pm.
We require 24 hours notice for all cancellations. Any appointments canceled last minute will result in a missed appointment. After 3 missed appointments without sufficient notice, you will no longer be given appointments in this office.
Have questions about our policies? Contact Tender Care Dentistry in Charlotte Hall, Maryland to ensure that you are answered.
Call (301) 290-0001.